Scottish Refugee Council - Helpline

Delivered by Scottish Refugee Council
Note: this service is only for refugees or asylum seekers
  • Benefits advice
  • Housing and homelessness
  • Human rights advice

Call our free and confidential helpline for information and advice on refugee and asylum issues.

Helpline Number is 0808 1967 274

The helpline is open Monday-Friday, from 9am to 5pm. Please note: our helpline is closed every Wednesday morning for staff training and will reopen at 1pm.

We can provide you with advice about your rights and help you find out more about the services and support available in Scotland.

Please ask for an interpreter if you need one.

Give us a call if you need someone to:

  • Listen to you and find out how we can help
  • Provide information and advice on money, housing, education, healthcare, learning English and building social connections in Scotland
  • Connect you with other services in Scotland that can provide you with help and support
  • Provide you with useful information about your local area
  • Refer you to specialist organisations, like Freedom From Torture, Trafficking Awareness Raising Alliance or Rape Crisis Scotland
  • Let you know where you can access practical support, including digital devices like mobile phones

Service availability

Please note: our helpline is closed every Wednesday morning for staff training and will reopen at 1pm.

Monday
9am to 5pm
Tuesday
9am to 5pm
Wednesday
1pm to 5pm
Thursday
9am to 5pm
Friday
9am to 5pm

How to access this service

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