Helpline - NDCS Scotland

Delivered by National Deaf Children's Society Scotland
Note: this service is only for families
  • Benefits advice
  • Human rights advice
  • Family Support

Our Helpline is free to call from all UK landlines and major UK mobile providers and can provide support on a range of topics related to childhood deafness including:

  • Diagnosis and how to work with health professionals
  • Education, including early years, special educational needs (SEN), further and higher education
  • Welfare benefits and other financial support
  • Communication options and support
  • Technology and equipment to support deafness
  • Disability discrimination issues
  • Options after leaving school
  • Finding support in your area

If you need specialist advice, we can refer you to our Advice and Guidance officers who will contact you remotely through the likes of Zoom/Teams/Facetime with face to face meetings where needed.

Service availability

Monday
9am to 5pm
Tuesday
9am to 5pm
Wednesday
9am to 5pm
Thursday
9am to 5pm
Friday
9am to 12.30pm

How to access this service

More services

  • Young Parent's Support Base - GCC

    Delivered by Glasgow City Council - GCC
    Note: this service is only for young people

    Providing support to young parents who are still in school to help them adapt to their new circumstances.

    • Employability skills
    • Family Support
  • Financial Inclusion Advice for Parents - Money Matters

    Delivered by Money Matters Govan

    Working with GEMAP to offer financial support to parents who are struggling and require more support than Family Finance Key Worker/Employability project they are engaged with can offer.