Action for Children-Glasgow Northwest Family Support

Delivered by Action for Children
Note: Our premises are not open to the public.
Note: this service is only for children and families who live in Glasgow Northwest
  • Benefits advice
  • Children’s play
  • Addictions
  • Crisis support and emergency food
  • Family Support

Glasgow Northwest Family Support Service is a community-based outreach social care service working in partnership with social work. Referrals come directly from social work and allocated by the AFC team leader. The service works with a diverse number of families with children under the age of 12yr who may be affected by a number of issues such as: poverty, mental health issues, substance misuse, additional needs etc.

The GNWFS provides a range of services to children and families including, 1:1 support to children in school/ community activities, parents and carers within their own homes and in the community providing a whole family approach to support. Support is flexible including evenings and weekends.

Family Support Principles: Based on the views of professionals and families on what good family support should look like ten guiding principles of family support have been developed.

Engaging: Able to build and maintain relationships with families to effectively coordinate support for the family

Assessing: Ability to work with families to listen to them and assess individual and wider family needs. Identify family and community strengths

Collaborating: Establish and maintain relationships with community partners i.e. third sector, health visiting, education to provide a joined up approach to family support.

Knowledgeable: Has knowledge of children services and able to navigate these on behalf of family/ support family to navigate these services.

Communicating: Communicates effectively to identify needs, plan support arrangements and address needs.

Empowering: Enable families to manage their own lives, finances and plan for their future.

Planning: Co creation of family support arrangements with families, support from multiple agencies to address needs and to ensure families are safe and feel listened to.

Evaluating: Review progress of families and adapt support arrangements to suit changing family needs.

Flexibility: Adopt a flexible approach to providing support to families, think of innovative solutions or new ways of utilising existing support. Respectful: Be respectful, polite and non-judgemental of families. Include them in

Respectful: Be respectful, polite and non-judgemental of families. Include them in decisions and keep information confidential

How to access this service

  • You need to be referred by another organisation Social work
  • A referral form is required and can be sent by email or post

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