The Silver Line

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Our specially trained helpline team can:

• offer conversation and friendship
• provide information and advice
• link callers to local groups and services
• refer people on to receive regular friendship calls
• protect and support older people who are suffering abuse and neglect

Silver Circles are facilitated group phone calls where people with shared interests can discuss topics that interest them with a wider small group of 6 to 8 people. Calls are free for people taking part, as costs are covered by The Silver Line.

The Silver Connects team provides older people with support, advice, and help with connecting to local services. Since launching in November 2015, the team has worked on issues ranging from housing and health, to finding lunch clubs and even financial concerns.