Glasgow Life

Do you need support to make or manage your online Universal Credit claim? We can help!

If you need to make a NEW CLAIM to one of the following benefits, you will need to claim Universal Credit:
-Income Support
-Income-based Job Seekers Allowance
-Income-related Employment and Support Allowance
-Housing Benefit
-Child Tax Credit
-Working Tax Credit

If you need some support making or updating an online Universal Credit claim, please get in touch with us. You can make an appointment with one of our advisors by calling 0808 169 9901 Monday - Friday, 9am to 5pm.

Please have the following information available at the start of your appointment:
- Name and address information
- Telephone number and email address (if you do not have an email address, we can create one for you as part of your appointment)
- Your rent cost and landlord information if applicable
- Details of any savings, salary or any other income
- Bank account information

We can also link you with other support services relating to:
- Digital skills courses
- Financial information and advice
- Employability
- Benefits advice for people with disabilities
- Housing
- Fuel bills
- Lone parent support

Interpreters are available if required.