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Our main purpose is to provide free; relevant; practical and up-to-date advice to Scottish citizens on a channel of their choice. We provide generalist advice on issues such as housing; employment; benefits; debt and personal finance. Since April 2019; we have delivered the consumeradvice.scot service in partnership with the Scottish Government and Trading Standards Scotland.
We have launched a new coronavirusadvice.scot website which offers advice and information on issues which have compounded by the COVID-19 pandemic. Our information is regularly updated throughout the day to reflect emerging advice from the Government. We are still providing a full advice service for Scottish citizens thanks to our employees and volunteers. As a multi-channel agency; citizens can contact us via telephone; webchat; email or social media.
All Scottish Citizens affected by COVID-19